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FPA

Reviews for DNC Flex Castle Rock

Posted On: 11/18/2024

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By: 2Feb24user15 2Feb24user15     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/29/2024

Customer Review

I have been a resident here for two years now and really love my home. The entire team is amazing and super friendly.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 9/9/2024

Customer Review

Everything was done perfectly.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 8/15/2024

Customer Review

My AC went out and the wonderful Maintenance team brought in a temporary cooler so my life could seamlessly move on. A few days later when the new unit arrived it was immediately installed and everything is back to satisfactory! Thank you Glass House maintenance for being so responsive and helpful!
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 8/14/2024

Customer Review

convenient location, clean and quiet, comfortable, friendly staff,
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 6/5/2024

Customer Review

Very impressed with the timeliness of the work order being completed. The maintenance crew is always prompt in getting back with requests.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 6/5/2024

Customer Review

Very impressed with the timeliness of the work order being completed. The maintenance crew is always prompt in getting back with requests.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 5/28/2024

Customer Review

I’ve required maintenance support three times in two years. Each time the issue was resolved in under 35 minutes. They’re good.
By: Steve H.   
Source: Kingsley Read Property Manager's Response

Posted On: 5/28/2024

Customer Review

I’ve required maintenance support three times in two years. Each time the issue was resolved in under 35 minutes. They’re good.
By: Steve H.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/27/2024

Customer Review

Richard is best in class
By: Matthew D.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/24/2024

Customer Review

Raylon, one of the workers, deserves 5 stars. He was efficient, courteous and pleasant.
By: Chee-Yun K.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/21/2024

Customer Review

The request was taken care of very quickly, and did a great job!
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 4/19/2024

Customer Review

Super friendly, fast and efficient. I appreciate the maintenance staff at Glass House!
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 4/18/2024

Customer Review

Conceige and management team are extremely welcoming. Upon entry you will always be greeted in a very welcoming manner. Any minor issues that arise are immediately addressed and resolved.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 4/9/2024

Customer Review

Outstanding customer service. Professionally completed services.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 4/3/2024

Customer Review

Richard was great at fixing the outlet and ice machine. I submitted the ticket at night and he was in the apartment by 10am the following day. I really appreciated the work he did. Thank you!
By: Christopher F.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/1/2024

Customer Review

Nora is absolutely amazing
By: Certified Resident     Verified Resident
Source: Kingsley Read Property Manager's Response

Posted On: 3/20/2024

Customer Review

Richard was GREAT!!!
By: Taneisha M.     Verified Resident
Source: Kingsley Read Property Manager's Response

Posted On: 3/7/2024

Customer Review

The move in was easy and all the staff super nice friendly and supportive throughout the whole process. And I’m so in love with all the nice views and many places to go in walking distance.
By: Cedric W.   
Source: Kingsley Read Property Manager's Response

Posted On: 3/5/2024

Customer Review

Great location & nice staff!
By: Ashley C.   
Source: Kingsley Read Property Manager's Response

Posted On: 3/3/2024

Customer Review

I have had nothing but a great experience here. The entire team of management, concierge, security and service teams have been amazing. I understand that sometimes stuff happens thats beyond the control, but the team has always been great at responding to them in a timely manner. I definitely recommend anyone wanting to move here and making it their home.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 2/25/2024

Customer Review

The service was fast and friendly. The maintenance stuff was professional and efficient!
By: Jean B.   
Source: Kingsley Read Property Manager's Response

Posted On: 2/23/2024

Customer Review

Edgar is truly the best maintenance lead I’ve ever seen
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 1/23/2024

Customer Review

All of the staff at Glass House and friendly and professional. They are the best!
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 1/23/2024

Customer Review

All of the staff at Glass House and friendly and professional. They are the best!
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 1/17/2024

Customer Review

really comfortable place, nice rooms, perfect to live
By: Cristian C.   
Source: Kingsley Read Property Manager's Response

Posted On: 1/17/2024

Customer Review

really comfortable place, nice rooms, perfect to live
By: Cristian C.   
Source: Kingsley Read Property Manager's Response

Posted On: 11/17/2023

Customer Review

Always prompt, courtesy and attentive. Best maintenance staff ever!
By: Taneisha M.   
Source: Kingsley Read Property Manager's Response

Posted On: 10/28/2023

Customer Review

My air conditioning stopped working at 10:00 pm on a Thursday night. I made the call and it was completely fixed by 10:35 pm. Hard to complain about that.
By: Steve H.   
Source: Kingsley Read Property Manager's Response

Posted On: 10/27/2023

Customer Review

Maintenance team is awesome!
By: Julian S.   
Source: Kingsley Read Property Manager's Response

Posted On: 10/26/2023

Customer Review

The service team is the best!!! I recommend Glasshouse to everyone I know. The team makes the Glasshouse the best place to live.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 10/21/2023

Customer Review

My request was fixed in less than 2 hours. The maintenance staff was professional and did a great job addressing my issue
By: Jean B.   
Source: Kingsley Read Property Manager's Response

Posted On: 9/29/2023

Customer Review

Patrick was amazing from start to finish. Best leasing agent ever!
By: Taneisha M.   
Source: Kingsley Read Property Manager's Response

Posted On: 9/29/2023

Customer Review

Patrick was amazing from start to finish. Best leasing agent ever!
By: Taneisha M.   
Source: Kingsley Read Property Manager's Response

Posted On: 9/26/2023

Customer Review

Great place to call home excellent customer service and the entire staff always make me feel welcome.
By: Jeff W.   
Source: Kingsley Read Property Manager's Response

Posted On: 9/18/2023

Customer Review

Steven from maintenance was extremely kind, professional and knowledgeable!
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 9/13/2023

Customer Review

It was fast, professional and friendly service.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 9/3/2023

Customer Review

Clean community with a great maintenance team and management team.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 9/3/2023

Customer Review

My entire experience from applying to move in at the Glass House was fantastic. The staff is friendly, the community is fantastic and my apartment is wonderful
By: Jean B.   
Source: Kingsley Read Property Manager's Response

Posted On: 8/20/2023

Customer Review

Best maintenance team!
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 8/2/2023

Customer Review

I've lived here at the Glass House for over ten years now and have found the maintenance response, whenever I needed it, to be excellent. Fortunately, I've not needed to call on maintenance too often.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 7/31/2023

Customer Review

The staff is very professional and always willing to help
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 7/30/2023

Customer Review

AC was fixed within 2 hours of request.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 7/22/2023

Customer Review

Maintenance team is always superb! Chris fixes everything quickly and efficiently.
By: Sean F.   
Source: Kingsley Read Property Manager's Response

Posted On: 7/10/2023

Customer Review

Move in was seamless, even with poor timing of our UHaul pod being delayed, they worked with us to accommodate elevators and gave us options to proceed with. Concierge is awesome and they respond to things quickly.
By: Nicholas P.   
Source: Kingsley Read Property Manager's Response

Posted On: 7/5/2023

Customer Review

Love the area and view. Staff is friendly and helpful. Maintenance issues are resolved quickly. Chase, the concierge, customer service skills is top of line. Pilar
By: Pilar N.   
Source: Kingsley Read Property Manager's Response

Posted On: 6/22/2023

Customer Review

Love it !! Maintenance are perfect!
By: Maya A.   
Source: Kingsley Read Property Manager's Response

Posted On: 6/22/2023

Customer Review

Love it !! Maintenance are perfect!
By: Maya A.   
Source: Kingsley Read Property Manager's Response

Posted On: 5/23/2023

Customer Review

Maintenance always does a great job! Thanks y’all!
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 5/23/2023

Customer Review

Maintenance always does a great job! Thanks y’all!
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 5/11/2023

Customer Review

Edgar was amazing, professional and handsome
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 5/11/2023

Customer Review

Edgar was amazing, professional and handsome
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 4/30/2023

Customer Review

Jose was great! He came by and took care of my work orders within minutes.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 4/30/2023

Customer Review

Jose was great! He came by and took care of my work orders within minutes.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 4/26/2023

Customer Review

Jose and team always helps and responds when I reach out. I am truly satisfied.
By: Ashley W.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/26/2023

Customer Review

Jose and team always helps and responds when I reach out. I am truly satisfied.
By: Ashley W.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/18/2023

Customer Review

The management staff, concierges and maintenance staff are all wonderful!
By: Donna Y.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/18/2023

Customer Review

The management staff, concierges and maintenance staff are all wonderful!
By: Donna Y.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/9/2023

Customer Review

I have only been here for a couple of months but the staff is always helpful and courteous
By: Michelle W.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/9/2023

Customer Review

I have only been here for a couple of months but the staff is always helpful and courteous
By: Michelle W.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/6/2023

Customer Review

Best location in Dallas! Extremely close to food, drinks, major highways and airport.
By: Clark B.   
Source: Kingsley Read Property Manager's Response

Posted On: 4/6/2023

Customer Review

Best location in Dallas! Extremely close to food, drinks, major highways and airport.
By: Clark B.   
Source: Kingsley Read Property Manager's Response

Posted On: 3/17/2023

Customer Review

Love the community and unit
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 3/17/2023

Customer Review

Chassitty make me feel like I’m at home as well as the rest of the staff, very friendly and professional.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 2/26/2023

Customer Review

This is a great team and always wants to do right by the residents. The concierge/maintenance staff make sure the community is well taken care of.
By: Sundar C.   
Source: Kingsley Read Property Manager's Response

Posted On: 2/7/2023

Customer Review

Love the efficiency of the portal and quick response time AND fast resolution of the problem.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 1/15/2023

Customer Review

Every single member of the 10+ person staff is super nice and super helpful.
By: Certified Resident   
Source: Kingsley Read Property Manager's Response

Posted On: 1/1/2023

Customer Review

Have to give a special shout out for DJ. He takes any issue very seriously and is obsessed with quality.
By: CJ K.   
Source: Kingsley Read Property Manager's Response

Overall Rating

5 out of 5 stars

Ratings By Category

Amenities
5 out of 5 stars